Frequently Asked Questions

General Questions

Q1: What is PromptKub?
A1: PromptKub is an AI prompt-sharing and marketplace platform where users can create, share, and purchase AI-generated prompts for various uses.

Q2: How do I create an account on PromptKub?
A2: To create an account, visit our sign-up page, fill out the required information, and verify your email address.

Buying Prompts

Q3: How do I purchase a prompt?
A3: Browse the marketplace, add the desired prompt to your cart, and proceed to checkout using our secure payment gateway.

Q4: What are the different types of licenses available?
A4: We offer two licenses:

  • Personal Use License: For using prompts in your own business.
  • Commercial Use License: For using prompts in the businesses of others, including for service businesses using prompts for their clients.

Q5: How can I download my purchased prompts?
A5: After completing your purchase, your prompts will be available for download in your account dashboard under "My Purchases."

Selling Prompts

Q6: How do I become a prompt creator?
A6: Sign up and complete your author profile, then submit your original prompts for review. Once approved, you can start selling your prompts.

Q7: Can I set my own prices for the prompts I create?
A7: Yes, as a creator, you have the autonomy to set the prices for your prompts.

Q8: What support do I need to provide for my paid prompts?
A8: As a creator, you are expected to provide support for your paid prompts, including answering customer inquiries and providing necessary updates.

Using Free Items

Q9: Are free items available on PromptKub?
A9: Yes, we offer free items that can be used for both personal and commercial purposes. However, free items do not come with author support and cannot be resold.

Q10: How do I access free items?
A10: Browse the free items section, add them to your cart, and proceed to checkout. The items will be available for download in your account dashboard.

Account Management

Q11: How do I update my profile information?
A11: Log in to your account and go to "Profile Settings" to update your personal information, email, and password.

Q12: What should I do if I forget my password?
A12: Click on "Forgot Password" on the login page, and follow the instructions to reset your password via email.

Security and Privacy

Q13: How does PromptKub protect my personal information?
A13: We use industry-standard security measures to protect your personal information. Please refer to our Privacy Policy for more details.

Q14: Can I enable two-factor authentication on my account?
A14: Yes, we recommend enabling two-factor authentication for added security. You can do this in your account settings.

Payments and Refunds

Q15: What payment methods are accepted?
A15: We accept major credit cards and other secure payment options available at checkout.

Q16: What is your refund policy?
A16: Please refer to our Refund Policy for details on how refunds are handled.

Support and Contact

Q17: How can I contact PromptKub support?
A17: You can contact us at support@promptkub.com.

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